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Profile photo of a State Farm Agent named: Carmen Ritz

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State Farm® Insurance Agent

Carmen Ritz

Carmen Ritz Insurance Agcy Inc

(919) 316-3276
5310 NC Highway 55
Suite 102
Durham, NC 27713-7813

Next door to Hwy 55 DMV, convenient to Research Triangle Park off of Highway NC 55

Profile photo of a State Farm Agent named: Carmen Ritz

Would you like to create a personalized quote?

Office Info

Office Hours

9am - 5pm
Call or text us 24 hours a day!


5310 NC Highway 55
Suite 102
Durham, NC 27713-7813


English, Spanish

If you would like an insurance quote, please call or text the number in the top right-hand corner. Ritz State Farm is ready to help with all your insurance needs.


  • Our office will be closed the 4th and 5th of July


    Here are some insurance tips to keep in mind for the 4th of July:

    • Review your homeowners or renters insurance: Check your policy to ensure you have adequate coverage for any potential damage or liability that may occur during your celebrations, such as accidents, property damage, or injuries to guests.

    • Fireworks safety: If you plan to use fireworks, make sure you understand the laws and regulations in your area. Some insurance policies may not cover damage caused by fireworks, so be cautious and follow all safety guidelines.

    • Grilling safety: If you're hosting a barbecue, review your liability coverage in case someone gets injured on your property. Ensure that your grill is in good working condition and properly positioned away from flammable materials.

    • Pool safety: If you have a pool, make sure it is secure and meets all safety requirements. Check your insurance policy to ensure you have liability coverage for any potential accidents or injuries that may occur.

    • Review your auto insurance: If you're travelling during the holiday, check your auto insurance policy to ensure you have adequate coverage. This includes liability coverage, comprehensive coverage, and roadside assistance.

    • Protect personal belongings: If you're hosting a gathering, consider moving valuable items indoors or securing them to prevent theft or damage. Check your insurance policy to understand coverage for stolen or damaged personal belongings.

    Remember, it's always a good idea to review your insurance policies regularly and speak with your insurance provider to ensure you have the coverage you need.


I opened my first State Farm office in Raleigh in 2009 after joining the company in 2000 and learning the business from the ground up. I opened my Durham location in Kitt Creek conveniently located near RTP.

We’re known for a very personal, high level of customer service. No one is just a number or a sale to us—we care about our customers, and we have a passion for helping people manage everyday risks, plan for the future, and protect the things that matter most. We listen and learn about your unique needs, and we work with you to come up with a coverage plan that fits you just right. Our customers are like family to us—we form relationships with them that last for years, and we appreciate every one of them.

As for me, I’m from east Tennessee originally, and went to college in Florida. Now I have lived in Raleigh over 25 years. I love living, working and playing in the Triangle. I’m married and have a dog, Teddy, who comes to work with me most days, and I enjoy working out, exploring different restaurants in Durham especially in downtown, and love catching a show or concert at the Durham Performing Arts Center. I also enjoy working to make a positive impact in the community. I’ve supported the SPCA, Meals on Wheels in Raleigh, Dress for Success, and the Salvation Army—and these days, I’m helping the Frankie Lemmon Foundation and Saving Grace, a local dog rescue in Raleigh. I love the feeling that I’m making a difference. I enjoy meeting new people and helping transplants to Durham and the surrounding area get settled here. I also enjoy networking with businesses in Research Triangle Park. My team and I team are always ready to help you find the right home, renters, auto, life, or business insurance for your needs.

Insurance Products Offered

Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet

Other Products

Banking, Mutual Funds, Annuities

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Our mission is to provide our customers with comprehensive insurance plans and exceptional customer service. We strive to build long-lasting relationships with our customers by understanding their unique needs and tailoring our services to meet those needs. We are committed to being a reliable and caring partner for our customers and being there for them when they need us most.

Our Durham insurance agency is a team of experienced professionals dedicated to providing exceptional and personalized service . We understand that every individual and business has unique needs, and we work tirelessly to find the perfect coverage options to protect what matters most from auto and home insurance to life insurance. Our team is knowledgeable, friendly, and always willing to go the extra mile to ensure our customers feel confident and secure in their insurance choices. We believe in building long-term relationships with our customers and are committed to being there for them every step of the way.

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Brittany Leggett State Farm Agent Team Member

Brittany Leggett

Office Manager

Brittany is our customer care manager. She goes above and beyond to help our State Farm customer with the billing or insurance questions they may have. A California native, she and her husband recently moved to the Triangle to be closer to family. When she is not at work, Brittany enjoys exploring new hot spots in Durham, attending hockey games in Raleigh, and spending time with her husband two fur babies, Gary and Georgie.

Matthew Parrish State Farm Agent Team Member

Matthew Parrish

Account Representative

Matt is a native North Carolinian and has lived in Raleigh for the past 11 years. He has a passion for helping our State Farm customers navigate auto and home insurance. When Matt is not at work, he loves to play and watch soccer in Raleigh.

Brittany McNeil State Farm Agent Team Member

Brittany McNeil

Account Manager

Brittany has worked in the Insurance industry for over three years. She loves helping people with their insurance needs and making a friends in the process. Her biggest passion is taking the time to find out what matters most to State Farm customers. When not at work, she enjoys snuggling up with her two German shepherds and spending quality time with family.
Slade Canady State Farm Agent Team Member

Slade Canady

Slade has worked in insurance since she was 11 years old. Slade is a native North Carolinian and East Carolina University graduate. She loves helping renters and homeowners who are moving to the Durham area. When not at work, Slade loves to spend time at the NC coast.

Angela Montelongo State Farm Agent Team Member

Angela Montelongo

Account Manager

Angela has been in the insurance industry for about 7 years. A fluent Spanish speaker, she loves helping customer with their current insurance needs. When she is not at work, she enjoys spending quality time with her two children and fur baby. You can usually find her running downtown prepping for an upcoming marathons.
Lindsay Norton State Farm Agent Team Member

Lindsay Norton

Team Leader

Lindsay is a North Carolina native and Eastern Carolina University graduate. Lindsay has a passion for helping our State Farm customers' families save for their future, and insure their paychecks from illness or injury. Lindsay enjoys working with small business owners to help them with their business insurance. When she is not at work or spending time with her husband and sons, you can usually find her listening to an audiobook or podcast.
Marisela Jimenez State Farm Agent Team Member

Marisela Jimenez

Account Associate

Marisela is a Native North Carolinian with Nicaraguan heritage. She enjoys helping customers with their insurance needs and the constant learning insurance brings. Marisela has a love for the outdoors, good music and animals. When she is not at work, she enjoys spending quality time with family, working out and trying different restaurants in downtown Raleigh.
Shannon Morgan State Farm Agent Team Member

Shannon Morgan

Account Representative

Shannon loves working and living in downtown Durham. When she is not at work, she loves spending time with her husband and friends at local coffee shops or catching a baseball game in Durham. She also loves relaxing and catching up on shows with her morkiepoo and rescue pup.

Rayna Cote State Farm Agent Team Member

Rayna Cote

Staff Assistant

A long time Raleigh resident, Rayna loves welcoming new people to the Raleigh area. She enjoys meeting with State Farm customers, helping ensure their needs are met and providing exceptional service. In her free time, Rayna enjoys nature, music, and spending quality time with loved ones.
Meredith Santiago State Farm Agent Team Member

Meredith Santiago

Account Manager

Meredith is a North Carolina native and ECU graduate. She has a passion for helping others and making sure they are adequately covered when it comes to their life insurance needs. Meredith also loves working with first time home buyers with their home insurance needs. When she is not at work, you can find Meredith spending time with her husband and three children.

Our Agency

We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. If you want to work in an environment that is fun, challenging, and rewarding, then Carmen Ritz - State Farm Agent may be the right fit for you!

  • Our office is located in Raleigh,NC.
  • We currently have 3 team members at our agency.
  • Our agency has received awards including: Ambassador Travel, Legion of Honor, and Senior Vice President's Club

Learn more about our agency and the career opportunities with us.
Available Positions
Please Note: This opportunity is about potential employment with an independent contractor agent who solicits applications for State Farm products and services, and does NOT result in employment with any of the State Farm Insurance Companies. The employment selection decision , terms and conditions of employment (such as compensation and benefits) are all determined solely by the independent contractor agent.