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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Glori Alexander

September 8, 2023

5  out of  5 rating by Glori Alexander
"Love working with Carmen! She listens, communicates clearly and always has a smile on her face!"

Johnathan Douglas

September 8, 2023

5  out of  5 rating by Johnathan Douglas
"What an amazing group to work with! Everyone is so kind and very attentive to what my needs are! Highly recommend this office!!!!! Thanks for all your help!"

Gary Inzana

September 8, 2023

5  out of  5 rating by Gary Inzana
"Knowledgeable and caring! Easy to work with and very informational!"

Alex Akinsola

September 8, 2023

5  out of  5 rating by Alex Akinsola
"Carmen Ritz State Farm is always incredibly kind and supportive. This was very helpful recently when my car broke down on the side of the road with my toddler in the car. I called them and I had a tow truck and a ride quickly. They checked on me multiple times to make sure we were safe and followed up afterward to make sure we got the tow and service we needed. So thankful for the team at Carmen Ritz."

antonia george

August 28, 2023

5  out of  5 rating by antonia george
"Matt is an amazing agent to work with. He is very professional, responds quickly and is very patient. He is the “Jake” of State Farm. Like a good neighbor, Matt is there!!"

David Simoneaux

August 25, 2023

5  out of  5 rating by David Simoneaux
"State Farm has helped when we moved into a new house and when our son started driving. They were able to navigate coverage for all our vehicles. They have a great team."

Maureen Osei

August 25, 2023

5  out of  5 rating by Maureen Osei
"Great customer service! Emails were responded to within an appropriate time frame and the team helped me with my claim questions! I highly recommend State Farm to others."

Mike Washburn

August 12, 2023

5  out of  5 rating by Mike Washburn
"I cannot say enough about the entire staff! Everybody is absolutely fantastic! Matt has helped us through the entire process and is ready and willing to answer any of our calls! Thank you Matt and the entire Carmen Ritz staff!"

Ben Rizner

August 11, 2023

5  out of  5 rating by Ben Rizner
"Extremely helpful and efficient!"

Christopher Bilcheck

August 10, 2023

5  out of  5 rating by Christopher Bilcheck
"The folks at Carmen Ritz State Farm were beyond amazing. Prompt, friendly and professional they helped me navigate through things quickly. I’m on a convert and will be using them for all my insurance needs. Thanks y’all!"

Katie Kreamer

August 4, 2023

5  out of  5 rating by Katie Kreamer
"Very friendly staff!"

Aaron Boyles

August 4, 2023

5  out of  5 rating by Aaron Boyles
"This office makes understanding insurance easy. Definitely recommend"

Carson Johnson

August 4, 2023

5  out of  5 rating by Carson Johnson
"Great Staff! Love them."

Ben Rifkin

July 28, 2023

5  out of  5 rating by Ben Rifkin
"Highly recommend. Everyone is super helpful and great to work with."

tanisha jones

July 25, 2023

5  out of  5 rating by tanisha jones
"I love State Farm! Everyone is so nice and super helpful. Thank you State Farm."

Jon Stephenson

July 18, 2023

5  out of  5 rating by Jon Stephenson
"Great staff and awesome customer service."

Emily Allen

July 13, 2023

5  out of  5 rating by Emily Allen
"If you want to know & feel good about your home or vehicle being taken care of AND for a great rate, go see Carmen :) she takes excellent care of her clients!"

Deidre Alford

July 13, 2023

5  out of  5 rating by Deidre Alford
"Placing the claim on the app was easy and someone was at my home in less than 15 minutes. They changed my tire , replace with spare and I was on my way to the tires shop within 10 minutes. It was a pleasant experience."

Vishal Salunkhe

July 6, 2023

5  out of  5 rating by Vishal Salunkhe
"I got the quick help"

Sheila D

July 6, 2023

5  out of  5 rating by Sheila D
"Great customer service! Phone is answered within two rings. Yay! Matt is knowledgeable, and has a friendly attitude. Makes me feel appreciated, as a customer. I highly recommend State Farm. They were phenomenal when handling my accident claim."

Marcus Ballentine

June 27, 2023

5  out of  5 rating by Marcus Ballentine
"This agent has been beyond helpful with keeping me, as well as my policies updated, on the latest happening with Statefarm. Recently, I learned I was overpaying on my homeowners policy. They went out of their way to make it right ensuring satisfaction on my end, so kudos to them!"

Amanda Raven

June 22, 2023

5  out of  5 rating by Amanda Raven
"Super friendly and helpful staff!"

Ishan Tripathi

June 19, 2023

5  out of  5 rating by Ishan Tripathi
"I have my home renter’s insurance with Carmen Ritz - State Farm for 3 years now and they have the best price and are fast and efficient in helping and getting things sorted. Matthew just took care of my renewal on the phone within a few minutes, huge thanks!"

Giselle Joseph

June 14, 2023

5  out of  5 rating by Giselle Joseph
"I truly enjoyed the experience of obtaining a quote from Daniel at this local State Farm office. He was pleasant, knowledgeable and patient in providing both homeowner and auto insurance for me. I made the switch and so happy that I did. I highly recommend this State Farm office- ask for Daniel!!"
Profile photo of Michael Marr

Michael Marr

June 14, 2023

5  out of  5 rating by Michael Marr
"All I can say is Matt , Dan and Carmen and the rest of the crew have been there for me non stop appreciate all the work they have done for me. They have saved me many many times. They are great at what they do. That’s why they all deserve five stars at this location. They are there even a hard times hit"