Reviews
State Farm® Agent Carmen Ritz
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Belinda Mclean
November 4, 2026
"Great team very polite very professional got policy documents in less than three minutes with highly recommend them"
"Belinda, quick service and a friendly team are exactly what we hope you experience when working with us! We’re happy we could get your policy documents to you without delay and make the process easy. Thanks for recommending our team and recognizing the care we put into helping our customers!"
Sam Hartman
November 2, 2026
"Excellent reliable service. Matt handled my auto insurance quickly and efficiently!
Highly recommend this agency."
"Sam, we’re happy Matt could make getting your auto insurance taken care of such a smooth and efficient experience! Your recommendation means a lot to our team, and we’re grateful you chose our agency. We look forward to being here for your insurance needs down the road!"
Cianna Madrid
October 30, 2026
"Amazing, knowledgeable office!"
"Thanks, Cianna! We're so happy to hear you found our office amazing and knowledgeable. Your feedback means a lot to us, and we're grateful for the opportunity to assist with your insurance needs."
Allison Lanier
October 30, 2026
"Wonderful team and super helpful. Brittany L is amazing!"
"Your review is a great reminder of why we enjoy helping our customers, Allison! We're thrilled to hear that Brittany L and the team were able to assist you. We appreciate your trust in our agency for your insurance needs."
Tsedey Afrassa
October 21, 2026
"I want to thank Salde for making auto insurance purchase seamless process. I was able to complete my purchase effectiveness and answered all of my questions while saving so much. Thank you Slade"
"This means so much, Tsedey! It's great to hear that Slade made your auto insurance purchase seamless and effective while answering all your questions. We appreciate your trust in our agency and are here whenever you need us.
"
Jack Dempsey
October 16, 2026
"Carmen Ritz State Farm, one of if not my first friends when moving to Raleigh. Help and kindness every step of the process from an immensely knowledgeable team. Katherine is the best I trust her to protect and insure me and one day my family. I cannot speak highly enough this team Carmen has cultivated. 6/5 stars."
"Jack, it means a lot to know our team has been there to support you throughout your time in Raleigh! We’re grateful you’ve placed your trust in us and look forward to being here for you whenever your insurance needs change. Thanks for letting us be part of your journey!"
Declan Boyle
October 16, 2026
"Great team! Super helpful!"
"Thanks, Declan! Our team is thrilled to hear you found us super helpful. We appreciate your trust in us!"
Padraic Dempsey
October 3, 2026
"The team was great!"
"Thanks, Padraic! It's wonderful to hear that our team made a great impression. We appreciate your feedback and look forward to assisting with any future insurance needs."
Maddy Eli
October 2, 2026
"Great service!"
"Your five stars are a pretty good sign that our team is headed in the right direction, Maddy. Thanks for the support and for choosing our State Farm office!"
Isaiah Vanscoy
September 24, 2026
"Katherine was extremely helpful and timely."
Rommy Sandhu
September 24, 2026
"I had some issues with my auto insurance renewal but office manager brittany called me and solve my issues on priority so i am somewhat happy now . I am changing my ratings now from 2 to 5 stars.. i hope next time i will not face any kind of issues.. thanks brittany..5 * for u..🙂"
"Rommy, we’re sorry for the confusion and frustration this situation caused. We appreciate you giving us the opportunity to look into the issue and work with you to get everything resolved. Thank you for your patience and for allowing our team the chance to make things right."
Dan
September 18, 2026
"Highly recommend"
"We’re thankful to see your support, Dan. Thanks for making our team your choice for insurance."
Annabella Seoane
September 16, 2026
"Great customer service"
"Hi Annabella! Thank you so much for highlighting our great customer service! We are dedicated to providing the best experience possible. We truly appreciate your trust in us for your insurance needs!"
Chloe Burleson
September 4, 2026
"Easy to work with and knowledgeable"
"Chloe, your five stars are a wonderful compliment. We’ll keep working hard to earn them every time."
Jason Whittington
September 3, 2026
"Rayna was awesome to work with. Very Knowledgeable, caring, quick, and her communication was top notch. I was so impressed I referred my extended family to her. Anyone shopping for Insurance should give her a chance."
"Jason, this is wonderful to hear! We're thrilled that Rayna's expertise and compassionate approach left such a positive impression on you. Your referrals are greatly appreciated, and we're here to help with any insurance needs you or your family may have in the future."
Raziah Stanley
August 28, 2026
"Everyone I spoke to was absolutely wonderful, informative and knowledgeable!"
"Good information makes for better insurance decisions, Raziah! Thanks for recognizing our team for providing knowledgeable service and taking the time to help you understand what you needed. We’re always here whenever you have questions!"
Pierceson Squires
August 28, 2026
"Such a great crew working here! Amazing individuals who are always looking to help out where they can!"
"Pierceson, we love knowing our team has made such a positive impression! Your kind words mean a lot to everyone here, and we’re thankful you’ve trusted us with your insurance. We’ll be here for whatever comes next!"
rayna maad
August 28, 2026
"The staff here was incredibly kind and quick to help me with what I needed! Truly wonderful people! I will never stray from the State Farm community! :)"
"Rayna, thank you for your kind words and for being a part of our State Farm community! We're delighted to hear that our team was able to assist you promptly and with kindness. If you ever have any questions or need further assistance with your insurance needs, don't hesitate to reach out."
Caroline Cox
August 28, 2026
"Team and staff are very helpful and efficient! I walked out feeling 10x more confident in my choices, and am glad to be a part of the State Farm family!"
"Caroline, feeling confident about your insurance choices is what we want for every customer! We love knowing our team could give you the clarity you needed to feel good about your coverage. Thanks for choosing State Farm and trusting us to be part of your insurance journey!"
Jenna Clarke
August 28, 2026
"The team that helped me was so great. The policy’s were explained in great detail and I will stay with State Farm forever!"
"Jenna, knowing our team took the time to explain your policies in detail means a lot! Insurance can come with plenty of questions, and we love being able to give you the clarity you need. Thanks for sticking with State Farm and trusting our team!"
Reagan Armes
August 20, 2026
"Great staff experience, would definitely recommend."
"Reagan, your recommendation means a lot to us! Thanks for taking the time to share your support—we’re truly grateful to have you with us. We're delighted to hear that you had a great experience with our staff. If you ever need assistance with your insurance coverage, feel free to reach out to our team."
Riley Feese
August 20, 2026
"Great staff! Extremely knowledgeable and quick to help"
"Riley, quick and knowledgeable service is always what we aim for! Thanks for sharing your experience and letting us know our team was able to get you the help you needed. If any other insurance questions come up, we’re just a call away!"
Kevin Williams
August 7, 2026
"Amazing sevice"
"Kevin, thanks for giving us a five-star vote of confidence. We’ll keep working hard to earn it!"
Donna Pierce
August 6, 2026
"My husband and I have had insurance with this company for many years. Never any problems and cost is fair. They are, also, on top of it with any changes that arise."
"Donna, thanks so much for your feedback and for choosing our agency for your insurance needs over the years. It's great to hear that you and your husband have found our service reliable and cost-effective. We're committed to staying on top of any changes and ensuring you have the coverage you need."
Steve Chesson
July 29, 2026
"Company rep, Lindsey, was on time and friendly while delivering on my insurance needs."
"Steve, it’s always rewarding to hear feedback like this! Knowing Lindsey was able to provide friendly and dependable service means a lot to us. We appreciate you taking the time to share your experience and look forward to assisting you in the future."