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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Thomas Mignosa

April 19, 2024

5  out of  5 rating by Thomas Mignosa
"Angela saved me a lot of money and was very knowledgeable and a pleasure to work with"
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Riyaz Maredia

April 19, 2024

5  out of  5 rating by Riyaz Maredia
"Very easy to get a hold of. Always helpful. They make any process easy."
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Katima

April 17, 2024

5  out of  5 rating by Katima
"It’s the best place to go for any insurance policy and they are friendly and very knowledgeable about all affairs..thank you for all your help"
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Melissa Young

April 12, 2024

5  out of  5 rating by Melissa Young
"Adore all the agents here!"
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lyrika evans

April 5, 2024

5  out of  5 rating by lyrika evans
"I've been with them for a year now and I have no complaints! Shoutout to Matt! He's awesome. They have a very nice, reasonable and friendly staff, would definitely recommend."
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Boss

March 28, 2024

5  out of  5 rating by Boss
"Carmen Ritz agents are the best, Matthew is always on top of his knowledge and makes sure all needs are met. Quotes are always good! Matthew is FRIENDLY, attentive, formal and knowledgeable and ALWAYS up to date on information."
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india brown

March 27, 2024

5  out of  5 rating by india brown
"I've had State Farm for some years and have always been happy with my coverage and services. On the few occasions I've needed to file some claims and they have responded rapidly, and took care of everything without hesitation. I love this company and the staff. I couldn’t ask for a better Company. I really appreciate the staff at Carmen Ritz Agency!"
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Cameron Nott

March 19, 2024

5  out of  5 rating by Cameron Nott
"Thank you State Farm! Matt and the ladies I dealt with to help navigate an unusual situation were amazing. Highly recommend!"
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Katya Doyle

March 18, 2024

5  out of  5 rating by Katya Doyle
"Great experience getting help with my renter's insurance through State Farm. They were quick to answer any questions and update my address."
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Teresa Johnson

March 13, 2024

5  out of  5 rating by Teresa Johnson
"Love my agent!! Fast responses!"
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Shareena Harper

March 13, 2024

5  out of  5 rating by Shareena Harper
"All of the Carmen Ritz Agents are very professional and friendly! They always patiently explain the answers to my questions and recommend other services and resources to ensure I am benefited based on my own personal circumstances! This has been the best customer service experience I've ever had with any insurance agency!"
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Elizabeth Saylor

March 8, 2024

5  out of  5 rating by Elizabeth Saylor
"Carmen, Sir Matt and All the Most Excellent, attentive, Honest and Caring agents Truly Rock!! Love, Respect and Appreciation Always!! <3"
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D R

March 7, 2024

5  out of  5 rating by D R
"Very helpful, friendly, and super fast in helping me through the process during a stressful move! :)"
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Ebony Harris

February 27, 2024

5  out of  5 rating by Ebony Harris
"I've had a great experience. Any inquiries that I had were addressed and resolved quickly!"
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Stass T

February 26, 2024

5  out of  5 rating by Stass T
"I had the pleasure of working Carmen Ritz team. They were very helpful helping me transition to their company. Their team provides impeccable service and It feels great to be on first name basis with the team. It truly does provide a neighborly feeling."
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Madeline Norman

February 23, 2024

5  out of  5 rating by Madeline Norman
"Shannon and Deshara were super helpful with my renewal on my insurance. Super friendly staff and you can tell they want the best for their clients!"
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Saimir Ogranaja

February 22, 2024

5  out of  5 rating by Saimir Ogranaja
"I like this company. I’ve been with them since mid-2019, when I initially moved back to Raleigh. I have since moved to Charlotte, but still maintain the relationship, because I like them. I think you will too"
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Mary Boyer

February 22, 2024

5  out of  5 rating by Mary Boyer
"They've always been fast and courteous. Very helpful!"
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Tiffany Heath

February 8, 2024

5  out of  5 rating by Tiffany Heath
"Matthew is always readily available and very helpful."
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Karolina

January 31, 2024

5  out of  5 rating by Karolina
"I've always had a good experience with this office and the folks who work there!"
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Steven A

January 25, 2024

5  out of  5 rating by Steven A
"Once again Carmen Ritz crew are killing it again with the low rates on car insurance aswell on my Bike big shout out to Meredith Santiago for all the help she haves give me to get my Truck insured."
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Bruce Jenkins

January 20, 2024

5  out of  5 rating by Bruce Jenkins
"Moving from PA -> NC and needed to make some policy updates quickly. Lindsay was super helpful and turned everything around within a few days. Great to work with this team."
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Genna Masters

January 19, 2024

5  out of  5 rating by Genna Masters
"Great customer service! Highly recommend."
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Ann Drake

January 9, 2024

5  out of  5 rating by Ann Drake
"Very helpful company. I have used This Staye Farm office for many years. I highly recommend them."
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Frankie Lawrence

January 9, 2024

5  out of  5 rating by Frankie Lawrence
"Great company! Very courteous and helpful staff. Respectful and supportive! I recommend them for insurance needs."