State Farm® Insurance Agent Carmen Ritz
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ally Miller
January 9, 2026
"I reached out to transfer my policy to NC. I spoke with Rayna, who was extremely helpful and patient with me. I had several questions and I was unsure about policy questions. Rayna pleasantly explained each option and she was so incredibly kind. It’s refreshing to speak with someone that is patient, kind and helpful. I’m so glad I chose Carmen Ritz Starr Farm as her staff is phenomenal."
"Thank you, Ally, for sharing your experience with us. We're glad to hear that Rayna was able to assist you with your policy transfer and answer all your questions. Your feedback about our team's patience and kindness means a lot to us. "
Brooke Petrecz
December 23, 2025
"Hannah was able to look over my coverage and provide me with professional advice and ensured that I selected a policy that was right for my lifestyle!"
allison
December 19, 2025
"Wonderful team!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Inyong Park
December 19, 2025
"It has been over four years since I started working with Carmen. I have my car, home, and umbrella insurance through her office. Her staff is amazing and highly professional. They are always responsive and incredibly helpful."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Benjamin Reed (RangerRick)
December 17, 2025
"recently moved my mom's State Farm service from Florida to Carmen's office and they've been super responsive helping me out with some administrative stuff with her account"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Amanda O
December 12, 2025
"Efficient and knowledgeable staff. They even call you on your birthday."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Andrew Wang
November 17, 2025
"Very nice experience, unlike my previous insurance agent who is only responsive when collecting my money. This State Farm agency is so nice and explained my concerns in detail. Hope they wouldn’t raise my premium too much next year though."
D R
November 14, 2025
"Very helpful, friendly, and super fast in helping me through the process during a stressful move! :)"
"Thank you for your kind words! We're glad we could assist you during your move. We appreciate your feedback!"
Giesla Connor
November 13, 2025
"Meredith was excellent with helping with me understanding and getting me covered with them"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Evyan
November 13, 2025
"Woke up to a dead battery and used my StateFarm app to have someone dispatched to give me a jump. James was amazing. Reached out to give me his ETA and was prompt. Jumped my car in less than 10 minutes and I was on my way to pick up a new battery. Keeping his card for future services as I need them! I’ve always had a great experience with Carmen and her State Farm team as well!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Carrie Banks
November 7, 2025
"Great office always have answers when call , always find you great prices with everything you need"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Emily K
November 7, 2025
"Great"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Keener.Gibson
November 6, 2025
"We are loyal State Farm customers in Texas--but needed apartment and car insurance in NC -and The Carmen Ritz Agency has always been amazing---since call #1 back in 2022---and it's almost 2026 and we just renewed insurance for another apartment. Can not say enough great things about the customer service- Marisela, Hannah and Kendra have been flawless in their help over the years! Great company/even better agency!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Andy Dodge
October 30, 2025
"Great agent, great office staff, great service."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Victoria Nay
October 23, 2025
"Great service and super helpful staff!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Andrew Headochov
October 23, 2025
"Thanks to Lindsay, I became a client! 😊 Everything was quick and pleasant — thank you for your help!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Tori
September 30, 2025
"I’ve been with State Farm for over 10 years. They are a great company. I have renter’s, life and car insurance."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Meaghan Riley
September 12, 2025
"Slade"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Mia Ricks
September 12, 2025
"Ms. Canady is an excellent assest to this team. Cannot suggest enough!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
James Mwombela
September 5, 2025
"Everyone in this office is super accessible and super helpful with whatever I need related to all my insurance policies. They are sobadass, they remind me of the Selling Sunset team. I’m glad to have them in my corner!"
"Thank you for such a great review! What a great compliment. We really appreciate your business! "
Meredith Cantrell
September 5, 2025
"I've been with Carmen Ritz for insurance for almost 16 years and she always has wonderful, helpful staff that knows how to do customer service. Today Marisela spent quite a long time with me, helping me to understand my current coverage and options. They are really kind people who treat their customers like family."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Karthik Kripapuri
August 19, 2025
"Excellent staff and service. Especially enjoy working with Slade who is a rockstar. Been a client for a long time."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Steve Phillips
July 25, 2025
"Super friendly and helpful. Better coverage at a lower rate."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
rheanna lawson
July 18, 2025
"I love the staff here! Hannah is amazing and helped me with all of my millions of questions. Could not recommend this location more!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Shane
July 11, 2025
"Affordable insurance with Superior customer service."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"