State Farm® Insurance Agent Carmen Ritz
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Chuck Johnson
November 18, 2024
5
out of
5
rating by Chuck Johnson
"Fantastic customer service and response. Great agency with great people. Highly Recommend.."
S Drayton
November 18, 2024
5
out of
5
rating by S Drayton
"Thank you for always working with me great staff"
Matt Lishok
November 15, 2024
5
out of
5
rating by Matt Lishok
"I was very happy with the prompt and friendly service when calling State Farm to adjust my insurance coverage. Everything was explained quickly and completely."
We responded:
"Thank you, Matt, for your kind words! We're delighted to hear that you were pleased with our prompt and friendly service. It's our goal to ensure everything is explained clearly and efficiently. We appreciate your trust in us!"
Xingyuan Fang
November 8, 2024
5
out of
5
rating by Xingyuan Fang
"Angela is extremely efficient and professional. Highly recommended"
We responded:
"Thank you for your kind words about Angela. We're thrilled to hear that you found her efficient and professional. Your recommendation means a lot to us."
jeff fuller
October 31, 2024
5
out of
5
rating by jeff fuller
"Lindsey was awesome she answered my questions and had a quote over in minutes. I signed up today because she was great."
We responded:
"Thank you, Jeff, for your kind words! We're thrilled to hear that Lindsey provided you with excellent service and a quick quote. Welcome to our State Farm family!"
R M
October 25, 2024
5
out of
5
rating by R M
"Great office!"
We responded:
"Thank you for your kind words and 5-star rating! We're delighted to hear you had a great experience with our office."
Julia Vo
October 24, 2024
5
out of
5
rating by Julia Vo
"Everybody is great here! I highly recommend!"
We responded:
"Thank you, Julia! We appreciate your kind words and recommendation. It's wonderful to hear that you had a great experience with our team."
Kim Brennan
October 23, 2024
5
out of
5
rating by Kim Brennan
"Carmen assisted us with getting a claim resolved when there were questions from the claims department. She met with us personally to hear our explanation and quickly helped us get payment for the damages. She also followed up to make sure we were happy with the results. Great service and a personal touch!"
We responded:
"Thank you, Kim! We're delighted to hear that our team could assist you efficiently and provide the personal touch you deserve. Your satisfaction is our priority, and we appreciate your kind words."
April Young Blackwell
October 17, 2024
5
out of
5
rating by April Young Blackwell
"Carmen and her team have been my insurance agent since 2012 when my other carrier dropped me because I was no longer living in the property. I've received nothing but stellar service ever since. She and her team are really wonderful!"
We responded:
"Thank you, April, for your kind words and continued trust since 2012. We're thrilled to hear you've had a positive experience with our team. Your satisfaction is our top priority, and we look forward to serving you for many more years!"
paul everett
October 16, 2024
5
out of
5
rating by paul everett
"Lindsay was great! She explained everything very well. Highly recommend."
We responded:
"Thank you, Paul, for your kind words and recommendation! We're thrilled to hear that Lindsay provided you with excellent service and clear explanations. Your satisfaction is our priority."
Oswald Lewis
October 10, 2024
5
out of
5
rating by Oswald Lewis
"Fast, efficient service go state farm, my rep was on it, he was very welcoming thank you!!!!"
We responded:
"Thank you, Oswald, for your kind words! We're thrilled to hear that you had a positive experience with our service. Your satisfaction is our top priority, and we appreciate your support."
A S
October 9, 2024
5
out of
5
rating by A S
"Excellent performance. Carmen's team provides strong support on both sides of the business (setting up the right policies as well as providing assistance with claims)."
We responded:
"Thank you for your kind words. We're delighted to hear that our team has met your expectations in both policy setup and claims assistance. Your satisfaction is our priority, and we appreciate your trust in our services."
Jennifer Moetului
October 7, 2024
4
out of
5
rating by Jennifer Moetului
"My experience at State Farm has been nothing short of excellent. A huge shout-out to Hannah Sofield and the other agents who have supported me every step of the way. They’ve been attentive, professional, and always willing to go the extra mile to meet all of my needs. I highly recommend State Farm to anyone looking for exceptional service and a team that truly cares about its clients."
We responded:
"Thank you, Jennifer, for your kind words and recommendation. We're thrilled to hear that Hannah and our team provided you with excellent service. Your satisfaction is our priority, and we appreciate your trust in us."
Claude Lufuma
October 4, 2024
5
out of
5
rating by Claude Lufuma
"If you need an experienced staff and great service this is the place to be! Thanks to this staff all my question are alway answered."
We responded:
"Thank you, Claude, for your kind words and 5-star rating! We're delighted to hear that our experienced staff has been able to answer all your questions and provide great service. We appreciate your trust in us and look forward to continuing to serve you."
John Senecal
October 4, 2024
5
out of
5
rating by John Senecal
"Even though I didn't keep the policy at the time, Brittany has been super helpful and prompt in following up regarding a billing issue."
We responded:
"Thank you, John, for your kind words. We're pleased to hear that Brittany was able to assist you promptly with your billing issue."
Tim Williams
October 1, 2024
5
out of
5
rating by Tim Williams
"Great experience with the staff in this office. Very pleasant, responsive, and fast, even on my last minute request. Thank you State Farm!"
We responded:
"Thank you, Tim! We're thrilled to hear you had a great experience with our team. Your kind words about our responsiveness and efficiency mean a lot to us. We appreciate your trust in State Farm and look forward to serving you in the future."
Brooks J
September 27, 2024
5
out of
5
rating by Brooks J
"Huge thanks to Lindsay and Brittany for making this so easy! The process was simple, the people so friendly and the customer service has been awesome!!! They were able to match the coverage of our previous plan with a much better price! Thank you!"
We responded:
"Thank you, Brooks! We're thrilled to hear that Lindsay and Brittany made the process easy and provided excellent customer service. It's great to know we could match your coverage at a better price. We appreciate your kind words and your business!"
tavier thomas
September 26, 2024
5
out of
5
rating by tavier thomas
"I’ve been this policyholder for years now and I must say that; they really help out a lot. Thank you CARMEN RITZ and her team for their work 😊"
We responded:
"Thank you, Tavier, for your kind words and continued trust over the years. We're delighted to hear that our team has been helpful to you. Your satisfaction is our priority. Thank you for choosing our agency!"
Tia Harris
September 20, 2024
5
out of
5
rating by Tia Harris
"Have been with this State Farm office since 2/8/2019 and have found all staff to be cordial, knowledgeable and professional. The level of customer service and “follow-up” is exemplary. They have handled all of my current insurance needs and I have positive feelings about continuing my customer relationship with them. Thank you to the staff at Carmen Ritz - Sate Farm Insurance!"
We responded:
"Thank you, Tia, for your kind words and continued trust in our team. We're delighted to hear about your positive experience and look forward to serving your insurance needs for years to come. Your satisfaction is our top priority!"
Sheena Johnson
September 20, 2024
5
out of
5
rating by Sheena Johnson
"I wanted to express my appreciation for the outstanding support I received from Angela at Carmen Ritz State Farm today. As we reviewed my policy for renewal, she was extremely helpful and made sure I am getting the best discounts and pricing possible. I’m very pleased with the service!"
We responded:
"Thank you, Sheena, for your kind words! We're thrilled to hear Angela provided outstanding support and helped you with your policy renewal. Your satisfaction is our priority, and we appreciate your trust in our agency!"
Chantee Antar-Joyner
September 19, 2024
5
out of
5
rating by Chantee Antar-Joyner
"My agent is awesome. My very first experience with State Farm and it was nothing but smooth sailing. She was super helpful, worked with me and made the process easy. Definitely glad I switched from my current insurance 🙌🏾 🙏🏾 😁 (I'm not putting her name because I'm horrible with names and forgot it. Sorry)"
We responded:
"Thank you, Chantee! We're thrilled to hear about your positive experience with our agency. It's wonderful to know that our team made the process smooth and easy for you. We're glad you made the switch and appreciate your kind words!"
Emily Fox
September 9, 2024
5
out of
5
rating by Emily Fox
"Matthew was super helpful on the phone getting a problem resolved!"
We responded:
"Thank you for your kind words! We're delighted to hear that Matthew was able to assist you effectively. Your satisfaction is our top priority, and we appreciate your feedback."
Collette Taylor
September 6, 2024
5
out of
5
rating by Collette Taylor
"Wonderful team.Friendly and efficient. Great rates. State Farm is the best"
We responded:
"Thank you, Collette, for your kind words! We're thrilled to hear that you found our team friendly and efficient. It's great to know you're happy with our rates and service. We appreciate your support and look forward to continuing to serve you."
Audra Hokunson
August 23, 2024
5
out of
5
rating by Audra Hokunson
"I had a complicated insurance situation today. Angela was not only incredibly knowledgeable, but also took her time explaining the finer policy differences from state to state. Wonderful experience and all questions answered!! Thank you, Angela!"
We responded:
"Thank you, Audra, for your kind words! We're thrilled to hear that Angela was able to assist you with your complex insurance needs. Your satisfaction is our priority, and we appreciate your trust in our team."
Thomas Mignosa
August 20, 2024
5
out of
5
rating by Thomas Mignosa
"Angela saved me a lot of money and was very knowledgeable and a pleasure to work with"
We responded:
"Thank you for sharing your positive experience, Thomas! Angela is dedicated to providing excellent service and helping clients save money. We appreciate your feedback and look forward to assisting you in the future."