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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Andrew Wang

November 17, 2025

5  out of  5
rating by Andrew Wang
"Very nice experience, unlike my previous insurance agent who is only responsive when collecting my money. This State Farm agency is so nice and explained my concerns in detail. Hope they wouldn’t raise my premium too much next year though."
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D R

November 14, 2025

5  out of  5
rating by D R
"Very helpful, friendly, and super fast in helping me through the process during a stressful move! :)"
We responded:
"Thank you for your kind words! We're glad we could assist you during your move. We appreciate your feedback!"
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Giesla Connor

November 13, 2025

5  out of  5
rating by Giesla Connor
"Meredith was excellent with helping with me understanding and getting me covered with them"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Evyan

November 13, 2025

5  out of  5
rating by Evyan
"Woke up to a dead battery and used my StateFarm app to have someone dispatched to give me a jump. James was amazing. Reached out to give me his ETA and was prompt. Jumped my car in less than 10 minutes and I was on my way to pick up a new battery. Keeping his card for future services as I need them! I’ve always had a great experience with Carmen and her State Farm team as well!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Carrie Banks

November 7, 2025

5  out of  5
rating by Carrie Banks
"Great office always have answers when call , always find you great prices with everything you need"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Emily K

November 7, 2025

5  out of  5
rating by Emily K
"Great"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Keener.Gibson

November 6, 2025

5  out of  5
rating by Keener.Gibson
"We are loyal State Farm customers in Texas--but needed apartment and car insurance in NC -and The Carmen Ritz Agency has always been amazing---since call #1 back in 2022---and it's almost 2026 and we just renewed insurance for another apartment. Can not say enough great things about the customer service- Marisela, Hannah and Kendra have been flawless in their help over the years! Great company/even better agency!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Andy Dodge

October 30, 2025

5  out of  5
rating by Andy Dodge
"Great agent, great office staff, great service."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Victoria Nay

October 23, 2025

5  out of  5
rating by Victoria Nay
"Great service and super helpful staff!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Andrew Headochov

October 23, 2025

5  out of  5
rating by Andrew Headochov
"Thanks to Lindsay, I became a client! 😊 Everything was quick and pleasant — thank you for your help!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Tori

September 30, 2025

5  out of  5
rating by Tori
"I’ve been with State Farm for over 10 years. They are a great company. I have renter’s, life and car insurance."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Meaghan Riley

September 12, 2025

5  out of  5
rating by Meaghan Riley
"Slade"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Mia Ricks

September 12, 2025

5  out of  5
rating by Mia Ricks
"Ms. Canady is an excellent assest to this team. Cannot suggest enough!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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James Mwombela

September 5, 2025

5  out of  5
rating by James Mwombela
"Everyone in this office is super accessible and super helpful with whatever I need related to all my insurance policies. They are sobadass, they remind me of the Selling Sunset team. I’m glad to have them in my corner!"
We responded:
"Thank you for such a great review! What a great compliment. We really appreciate your business! "
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Meredith Cantrell

September 5, 2025

5  out of  5
rating by Meredith Cantrell
"I've been with Carmen Ritz for insurance for almost 16 years and she always has wonderful, helpful staff that knows how to do customer service. Today Marisela spent quite a long time with me, helping me to understand my current coverage and options. They are really kind people who treat their customers like family."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Karthik Kripapuri

August 19, 2025

5  out of  5
rating by Karthik Kripapuri
"Excellent staff and service. Especially enjoy working with Slade who is a rockstar. Been a client for a long time."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Steve Phillips

July 25, 2025

5  out of  5
rating by Steve Phillips
"Super friendly and helpful. Better coverage at a lower rate."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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rheanna lawson

July 18, 2025

5  out of  5
rating by rheanna lawson
"I love the staff here! Hannah is amazing and helped me with all of my millions of questions. Could not recommend this location more!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Shane

July 11, 2025

5  out of  5
rating by Shane
"Affordable insurance with Superior customer service."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Maddie Foster

July 11, 2025

5  out of  5
rating by Maddie Foster
"Meredith at State Farm always helps our family with whatever we need! She’s kind, prompt, and reliable!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Ryan Silvey

July 3, 2025

5  out of  5
rating by Ryan Silvey
"Excellent customer service"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Michelle Walsh

July 2, 2025

5  out of  5
rating by Michelle Walsh
"Hannah is fantastic and really knows her stuff! 🥰"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Christine Sears

June 20, 2025

5  out of  5
rating by Christine Sears
"State Farm is the only business I can call and not be passed around to 5 different people. Everyone who answers the phone there can help answer my questions promptly and professionally. I recently moved my home and auto to them and finally pay reasonable rates! They’re terrific!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Shay Shay P

June 20, 2025

5  out of  5
rating by Shay Shay P
"Quick and simple straight to the point assistance . 10 out of 10"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Sam MacRae

June 20, 2025

5  out of  5
rating by Sam MacRae
"Carmen team is incredible. Great service, great people, and even better results."