State Farm® Insurance Agent Carmen Ritz
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Emily Fox
September 9, 2024
"Matthew was super helpful on the phone getting a problem resolved!"
Collette Taylor
September 6, 2024
"Wonderful team.Friendly and efficient. Great rates. State Farm is the best"
"Thank you, Collette, for your kind words! We're thrilled to hear that you found our team friendly and efficient. It's great to know you're happy with our rates and service. We appreciate your support and look forward to continuing to serve you."
Audra Hokunson
August 23, 2024
"I had a complicated insurance situation today. Angela was not only incredibly knowledgeable, but also took her time explaining the finer policy differences from state to state. Wonderful experience and all questions answered!! Thank you, Angela!"
"Thank you, Audra, for your kind words! We're thrilled to hear that Angela was able to assist you with your complex insurance needs. Your satisfaction is our priority, and we appreciate your trust in our team."
Thomas Mignosa
August 20, 2024
"Angela saved me a lot of money and was very knowledgeable and a pleasure to work with"
"Thank you for sharing your positive experience, Thomas! Angela is dedicated to providing excellent service and helping clients save money. We appreciate your feedback and look forward to assisting you in the future."
Joan Hodge
August 17, 2024
"I would like to give a huge shout out to Marisela Jimenez who helped me navigate through my auto insurance policy. She was excellent!"
"Thank you, Joan, for your kind words! We're thrilled to hear that Marisela provided excellent assistance with your auto insurance policy. Your satisfaction is our priority, and we appreciate your feedback."
demond williams
August 16, 2024
"Every experience has been painless and very easily executed. Whenever there's a problem they have helped me promptly. I always recommend state farm to others"
"Thank you, Demond, for your kind words and recommendation! We're delighted to hear that your experiences with us have been smooth and efficient. Your satisfaction is our priority, and we appreciate your trust in State Farm."
Dan
August 9, 2024
"Friendly, responsive AND good prices. There awesome!! Highly recommended."
"Thank you, Dan, for your kind words and recommendation! We're thrilled to hear you found our team friendly and responsive, and that you're pleased with our pricing. Your satisfaction is our top priority. We appreciate your support!"
Ana Rodriguez
August 9, 2024
"Angela are the best, I am very happy with her services."
"Thank you so much for the awesome review! We appreciate you! "
Andrew
August 9, 2024
"High recommend!"
"Thank you, Andrew, for your high recommendation!"
Christopher Franklin
August 2, 2024
"State farm is full of it"
Kola Whitley
July 26, 2024
"Good service"
"Thank you, Kola, for your kind words and the 5-star rating!"
Brianna LaMonica
July 19, 2024
"This team is absolutely amazing. They are always so helpful and kind. I would definitely recommend Carmen Ritz State Farm for your insurance needs!"
"Thank you, Brianna, for your kind words and recommendation! We're thrilled to hear that our team has been helpful and kind. Your satisfaction is our top priority."
Isabella Salopek
July 12, 2024
"This State Farm is the best! With highly organized staff, I was able to get everything I needed done in such an efficient manner. I highly recommend working with Matt; he’s very professional, knowledgeable & will get the job done! Big thank you to everyone at this location."
"Thank you for your kind words, Isabella! We are thrilled to hear about your positive experience with Matt and our team. We appreciate your recommendation and look forward to assisting you in the future."
Melanie Burnette
July 8, 2024
"The office staff is wonderful. They are prompt with meeting all my needs. However the corporate office that handles claims is messy. They closed my claim for additional living expenses without consulting me first. Now I have to hunt them down to get the last payment for my additional living expenses. Different claim adjusters give you conflicting information."
"Thank you for your feedback, Melanie. We apologize for any inconvenience caused by the handling of your claim. We will address this issue with the corporate office to ensure better communication in the future."
Barry Brand
June 28, 2024
"Have been with State Farm for 44 years - Carmen and her team have been great folks with whom to work. Nice folks and highly capable - just had roof replaced and process could not have been smoother or more pleasant. Hope to be with these guys another 44 years!!"
"Thank you for your loyalty and kind words, Barry! We're thrilled to hear about your positive experience with our team. Here's to many more years of providing you with excellent service!"
Helen Jimenez
June 28, 2024
"Great experience"
"Thank you Helen!"
Sam MacRae
June 17, 2024
"Highly Recommended. I have known and partnered with Carmen Ritz over the past few years. Her and her team have knocked it out of the park, time and time again!"
"Thank you for your kind words, Sam! We appreciate your continued partnership and trust in our team. We look forward to serving you for many more years to come."
Alif FTW
June 14, 2024
"Great service, got all the paperwork and policy information set within minutes."
"Thank you for your kind words! We strive to provide efficient service to all our clients."
Cari
June 14, 2024
"I have been a client here for years, whether for insurance of my vehicle or place of residency, and have always been treated and assisted greatly each time. Matthew is quick and on it when it came to my needs but honestly all the staff at this office are/have been easy to work with."
"Thank you for your loyalty, Cari! We are glad to hear that Matthew and our team have provided you with excellent service. We appreciate your kind words and look forward to continuing to assist you."
Blair Darnell
June 14, 2024
"Such a wonderful team. Shannon is always so friendly."
"Thank you for your kind words, Blair! We are thrilled to hear that Shannon provided you with excellent service. Our team is dedicated to providing friendly and helpful assistance to all of our clients."
Barbara Nevin
May 30, 2024
"Always been a pleasure working Brittany and the Raleigh State Farm office regarding our different types of insurance policies. I gave them five stars for their top notch services."
"Thank you for your kind words, Barbara! We appreciate your trust in our team and are glad to hear that Brittany has provided you with top-notch service. We look forward to continuing to assist you with your insurance needs."
The Mood Fleuriste Team
May 29, 2024
"I love working with the team at Carmen Ritz--super professional and always on top of everything with a quick turn-around. All this makes me feel supported in my business!"
"Thank you for your kind words! We are dedicated to providing top-notch service and support to our clients. We appreciate your business and look forward to continuing to assist you."
Bill Mitarotondo
May 28, 2024
"Appreciate all the help with selecting the right insurance plan!"
"Thank you for your kind words, Bill! We are glad we could assist you in finding the right insurance plan."
Benjamin Dunton
May 11, 2024
"I've never filed a claim, but the customer service has been outstanding every time I've needed to update my policy or ask questions."
"Thank you for your kind words, Benjamin! We strive to provide excellent customer service at all times."
Nona P
May 10, 2024
"Always friendly, professional and efficient! Great knowledge and People!"
"Thank you for your kind words, Nona! We strive to provide excellent service and are thrilled to hear about your positive experience with us. We appreciate your feedback and look forward to serving you in the future."