Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Isabella Salopek

Isabella Salopek

July 12, 2024

5  out of  5 rating by Isabella Salopek
"This State Farm is the best! With highly organized staff, I was able to get everything I needed done in such an efficient manner. I highly recommend working with Matt; he’s very professional, knowledgeable & will get the job done! Big thank you to everyone at this location."
Profile photo of Melanie Burnette

Melanie Burnette

July 8, 2024

5  out of  5 rating by Melanie Burnette
"The office staff is wonderful. They are prompt with meeting all my needs. However the corporate office that handles claims is messy. They closed my claim for additional living expenses without consulting me first. Now I have to hunt them down to get the last payment for my additional living expenses. Different claim adjusters give you conflicting information."
Profile photo of Barry Brand

Barry Brand

June 28, 2024

5  out of  5 rating by Barry Brand
"Have been with State Farm for 44 years - Carmen and her team have been great folks with whom to work. Nice folks and highly capable - just had roof replaced and process could not have been smoother or more pleasant. Hope to be with these guys another 44 years!!"
Profile photo of Helen Jimenez

Helen Jimenez

June 28, 2024

5  out of  5 rating by Helen Jimenez
"Great experience"
Profile photo of Sam MacRae

Sam MacRae

June 17, 2024

5  out of  5 rating by Sam MacRae
"Highly Recommended. I have known and partnered with Carmen Ritz over the past few years. Her and her team have knocked it out of the park, time and time again!"
Profile photo of Alif FTW

Alif FTW

June 14, 2024

5  out of  5 rating by Alif FTW
"Great service, got all the paperwork and policy information set within minutes."
Profile photo of Cari


June 14, 2024

5  out of  5 rating by Cari
"I have been a client here for years, whether for insurance of my vehicle or place of residency, and have always been treated and assisted greatly each time. Matthew is quick and on it when it came to my needs but honestly all the staff at this office are/have been easy to work with."
Profile photo of Blair Darnell

Blair Darnell

June 14, 2024

5  out of  5 rating by Blair Darnell
"Such a wonderful team. Shannon is always so friendly."
Profile photo of Barbara Nevin

Barbara Nevin

May 30, 2024

5  out of  5 rating by Barbara Nevin
"Always been a pleasure working Brittany and the Raleigh State Farm office regarding our different types of insurance policies. I gave them five stars for their top notch services."
Profile photo of The Mood Fleuriste Team

The Mood Fleuriste Team

May 29, 2024

5  out of  5 rating by The Mood Fleuriste Team
"I love working with the team at Carmen Ritz--super professional and always on top of everything with a quick turn-around. All this makes me feel supported in my business!"
Profile photo of Bill Mitarotondo

Bill Mitarotondo

May 28, 2024

5  out of  5 rating by Bill Mitarotondo
"Appreciate all the help with selecting the right insurance plan!"
Profile photo of Benjamin Dunton

Benjamin Dunton

May 11, 2024

5  out of  5 rating by Benjamin Dunton
"I've never filed a claim, but the customer service has been outstanding every time I've needed to update my policy or ask questions."
Profile photo of Nona P

Nona P

May 10, 2024

5  out of  5 rating by Nona P
"Always friendly, professional and efficient! Great knowledge and People!"
Profile photo of Amy Eggers

Amy Eggers

May 1, 2024

5  out of  5 rating by Amy Eggers
"Matt has been a wonderful agent to work with. He helped solve a problem and stayed on top of it until it was solved. He has been proactive and looks out for our best interest."
Profile photo of india bolton

india bolton

April 29, 2024

5  out of  5 rating by india bolton
"This was my first time starting my own car insurance and Matthew P made everything extremely smooth! He explained everything to me with so much patience, let me know all of my options with no pressure, and gave me the best rate possible. Highly recommend Matthew and this State Farm location to all!"
Profile photo of Evan Molovinsky

Evan Molovinsky

April 21, 2024

5  out of  5 rating by Evan Molovinsky
"Great service and fast!"
Profile photo of Thomas Mignosa

Thomas Mignosa

April 19, 2024

5  out of  5 rating by Thomas Mignosa
"Angela saved me a lot of money and was very knowledgeable and a pleasure to work with"
Profile photo of Riyaz Maredia

Riyaz Maredia

April 19, 2024

5  out of  5 rating by Riyaz Maredia
"Very easy to get a hold of. Always helpful. They make any process easy."
Profile photo of Katima


April 17, 2024

5  out of  5 rating by Katima
"It’s the best place to go for any insurance policy and they are friendly and very knowledgeable about all affairs..thank you for all your help"
Profile photo of Melissa Young

Melissa Young

April 12, 2024

5  out of  5 rating by Melissa Young
"Adore all the agents here!"
Profile photo of lyrika evans

lyrika evans

April 5, 2024

5  out of  5 rating by lyrika evans
"I've been with them for a year now and I have no complaints! Shoutout to Matt! He's awesome. They have a very nice, reasonable and friendly staff, would definitely recommend."
Profile photo of Boss


March 28, 2024

5  out of  5 rating by Boss
"Carmen Ritz agents are the best, Matthew is always on top of his knowledge and makes sure all needs are met. Quotes are always good! Matthew is FRIENDLY, attentive, formal and knowledgeable and ALWAYS up to date on information."
Profile photo of india brown

india brown

March 27, 2024

5  out of  5 rating by india brown
"I've had State Farm for some years and have always been happy with my coverage and services. On the few occasions I've needed to file some claims and they have responded rapidly, and took care of everything without hesitation. I love this company and the staff. I couldn’t ask for a better Company. I really appreciate the staff at Carmen Ritz Agency!"
Profile photo of Cameron Nott

Cameron Nott

March 19, 2024

5  out of  5 rating by Cameron Nott
"Thank you State Farm! Matt and the ladies I dealt with to help navigate an unusual situation were amazing. Highly recommend!"
Profile photo of Katya Doyle

Katya Doyle

March 18, 2024

5  out of  5 rating by Katya Doyle
"Great experience getting help with my renter's insurance through State Farm. They were quick to answer any questions and update my address."