State Farm® Insurance Agent Carmen Ritz

"This State Farm is the best! With highly organized staff, I was able to get everything I needed done in such an efficient manner. I highly recommend working with Matt; he’s very professional, knowledgeable & will get the job done! Big thank you to everyone at this location."

"The office staff is wonderful. They are prompt with meeting all my needs. However the corporate office that handles claims is messy. They closed my claim for additional living expenses without consulting me first. Now I have to hunt them down to get the last payment for my additional living expenses. Different claim adjusters give you conflicting information."

"Have been with State Farm for 44 years - Carmen and her team have been great folks with whom to work. Nice folks and highly capable - just had roof replaced and process could not have been smoother or more pleasant. Hope to be with these guys another 44 years!!"

"Great experience"

"Highly Recommended. I have known and partnered with Carmen Ritz over the past few years. Her and her team have knocked it out of the park, time and time again!"

"Great service, got all the paperwork and policy information set within minutes."

"I have been a client here for years, whether for insurance of my vehicle or place of residency, and have always been treated and assisted greatly each time. Matthew is quick and on it when it came to my needs but honestly all the staff at this office are/have been easy to work with."

"Such a wonderful team. Shannon is always so friendly."

"Always been a pleasure working Brittany and the Raleigh State Farm office regarding our different types of insurance policies. I gave them five stars for their top notch services."

"I love working with the team at Carmen Ritz--super professional and always on top of everything with a quick turn-around. All this makes me feel supported in my business!"

"Appreciate all the help with selecting the right insurance plan!"

"I've never filed a claim, but the customer service has been outstanding every time I've needed to update my policy or ask questions."

"Always friendly, professional and efficient! Great knowledge and People!"

"Matt has been a wonderful agent to work with. He helped solve a problem and stayed on top of it until it was solved. He has been proactive and looks out for our best interest."

"This was my first time starting my own car insurance and Matthew P made everything extremely smooth! He explained everything to me with so much patience, let me know all of my options with no pressure, and gave me the best rate possible. Highly recommend Matthew and this State Farm location to all!"

"Great service and fast!"

"Angela saved me a lot of money and was very knowledgeable and a pleasure to work with"

"Very easy to get a hold of. Always helpful. They make any process easy."

"It’s the best place to go for any insurance policy and they are friendly and very knowledgeable about all affairs..thank you for all your help"

"Adore all the agents here!"

"I've been with them for a year now and I have no complaints! Shoutout to Matt! He's awesome. They have a very nice, reasonable and friendly staff, would definitely recommend."

"Carmen Ritz agents are the best, Matthew is always on top of his knowledge and makes sure all needs are met. Quotes are always good! Matthew is FRIENDLY, attentive, formal and knowledgeable and ALWAYS up to date on information."

"I've had State Farm for some years and have always been happy with my coverage and services. On the few occasions I've needed to file some claims and they have responded rapidly, and took care of everything without hesitation. I love this company and the staff. I couldn’t ask for a better Company. I really appreciate the staff at Carmen Ritz Agency!"

"Thank you State Farm! Matt and the ladies I dealt with to help navigate an unusual situation were amazing. Highly recommend!"

"Great experience getting help with my renter's insurance through State Farm. They were quick to answer any questions and update my address."