State Farm® Insurance Agent Carmen Ritz
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ryan Silvey
July 3, 2025
5
out of
5
rating by Ryan Silvey
"Excellent customer service"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Michelle Walsh
July 2, 2025
5
out of
5
rating by Michelle Walsh
"Hannah is fantastic and really knows her stuff! 🥰"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Christine Sears
June 20, 2025
5
out of
5
rating by Christine Sears
"State Farm is the only business I can call and not be passed around to 5 different people. Everyone who answers the phone there can help answer my questions promptly and professionally. I recently moved my home and auto to them and finally pay reasonable rates! They’re terrific!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Shay Shay P
June 20, 2025
5
out of
5
rating by Shay Shay P
"Quick and simple straight to the point assistance . 10 out of 10"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Sam MacRae
June 20, 2025
5
out of
5
rating by Sam MacRae
"Carmen team is incredible. Great service, great people, and even better results."
Morgan Ronan
June 20, 2025
5
out of
5
rating by Morgan Ronan
"I recently had the pleasure of working with The Carmen Ritz Team at State Farm, and I couldn’t be more satisfied! Their professionalism, attention to detail, and genuine care for their clients truly set them apart. They made the process so easy and stress-free, answering all my questions and ensuring I had the coverage I needed. I highly recommend The Carmen Ritz Team to anyone looking for top-notch insurance service!"
Tara Marcano
June 13, 2025
5
out of
5
rating by Tara Marcano
"I must say Carmen Ritz Agency, has hired the best team!!! Hannah was very informative, attentive and very concerned on what I was looking for she provided the best bundle that matched my needs. She was very professional and it was a pleasure speaking with her!!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
jeff mcglashan
June 13, 2025
5
out of
5
rating by jeff mcglashan
"Hannah was thorough and knowledgeable. She walked me through my options for auto insurance and put me into the best plan for me and my family. I’m happy with the pricing and will be bundling my home insurance soon. Thank you."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Aleigha Tucker
June 5, 2025
5
out of
5
rating by Aleigha Tucker
"Lindsay and the staff at Carmen Ritz State Farm are absolutely lovely and care about their customers. They’re always looking to help you find ways to save. Thank you!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Rodric Harris
June 5, 2025
5
out of
5
rating by Rodric Harris
"I can’t thank Ms. Marisela enough! She helped me get my insurance back on my truck quickly and made the whole process smooth and stress-free. Her professionalism and great customer service stood out from the moment we spoke. She explained everything clearly, answered all my questions, and truly went above and beyond. If you need a reliable and helpful insurance agent, I highly recommend Ms. Marisela with State Farm!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Emily Tyson
June 2, 2025
5
out of
5
rating by Emily Tyson
"Slade is the best! She is always so sweet and patient! :)"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Liam
May 23, 2025
5
out of
5
rating by Liam
"Highly recommend! Thanks Lindsay!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Meredith Rhodes
May 23, 2025
5
out of
5
rating by Meredith Rhodes
"Slade Canady was super helpful and attentive in my questions and the quoting process. Highly recommend Slade for any home and auto needs."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Linda Williams
May 16, 2025
5
out of
5
rating by Linda Williams
"Lindsay was extremely helpful answering all of my questions. Thank you so much for your time."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Mintal Planning
May 12, 2025
5
out of
5
rating by Mintal Planning
"Carmen Ritz Agent is always attentive to my needs and always answers my questions thoroughly. Every member I've ever worked with has always been patient and kind and very knowledgeable about my policies and accounts. And calling me each year for my bday is just too sweet. They are the kind of team I would definitely want to work with."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Lucas Lahanis
May 9, 2025
5
out of
5
rating by Lucas Lahanis
"I switched from progressive!!!!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Ibrahim Abuisba
May 9, 2025
5
out of
5
rating by Ibrahim Abuisba
"I love this state farm location so much!!!!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Karen Rowe
May 6, 2025
5
out of
5
rating by Karen Rowe
"Always answer phone calls and respond quickly! Their type of service is valuable to me and greatly appreciated. Thank you!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
ANNETTE NORTON
May 2, 2025
5
out of
5
rating by ANNETTE NORTON
"Thank you Lindsay for all of your help"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Craig Leduc
May 2, 2025
5
out of
5
rating by Craig Leduc
"Just switched my bundled policies over with Lindsay this afternoon and my experience was great! My policies were set to renew in the next couple weeks and I started shopping rates. After requesting a quote I received a call from Lindsay and she walked me through the 3 different policies, answering any questions, and looked at some changes. The rates were good, but more importantly the customer service was great! Made the switch and easy decision. Thanks Lindsay!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Samuel Reyes
April 30, 2025
5
out of
5
rating by Samuel Reyes
"Very nice and helpful team my policy was on an upcoming renewal I spoke with Hannah she was very knowledgeable and helped me understand everything thanks to everyone at the office!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
W C
April 25, 2025
5
out of
5
rating by W C
"My agent, Lindsay, has consistently provided me with the best customer support. She is very responsive, knowledgeable, and always goes the extra mile to answer my questions and find the best rates for me. Cannot speak highly enough about Lindsay and the team."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Ben Lail
April 25, 2025
5
out of
5
rating by Ben Lail
"Thank you Lindsay for answering all of my questions. Very professional!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Jean Hutchings
April 21, 2025
5
out of
5
rating by Jean Hutchings
"I have had a policy with State Farm since I moved to Raleigh. Carmen and Matt are absolutely wonderful! Professional, nice and on top of everything. Any issue is resolved right away. I will always use this agency as long as I live in NC. Thanks again Matt for helping me with my policy today!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Taylor Weber
April 11, 2025
5
out of
5
rating by Taylor Weber
"Hannah is the best! This place is incredible!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "