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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Karen Rowe

May 6, 2025

5  out of  5
rating by Karen Rowe
"Always answer phone calls and respond quickly! Their type of service is valuable to me and greatly appreciated. Thank you!"
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ANNETTE NORTON

May 2, 2025

5  out of  5
rating by ANNETTE NORTON
"Thank you Lindsay for all of your help"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Craig Leduc

May 2, 2025

5  out of  5
rating by Craig Leduc
"Just switched my bundled policies over with Lindsay this afternoon and my experience was great! My policies were set to renew in the next couple weeks and I started shopping rates. After requesting a quote I received a call from Lindsay and she walked me through the 3 different policies, answering any questions, and looked at some changes. The rates were good, but more importantly the customer service was great! Made the switch and easy decision. Thanks Lindsay!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Samuel Reyes

April 30, 2025

5  out of  5
rating by Samuel Reyes
"Very nice and helpful team my policy was on an upcoming renewal I spoke with Hannah she was very knowledgeable and helped me understand everything thanks to everyone at the office!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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W C

April 25, 2025

5  out of  5
rating by W C
"My agent, Lindsay, has consistently provided me with the best customer support. She is very responsive, knowledgeable, and always goes the extra mile to answer my questions and find the best rates for me. Cannot speak highly enough about Lindsay and the team."
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Ben Lail

April 25, 2025

5  out of  5
rating by Ben Lail
"Thank you Lindsay for answering all of my questions. Very professional!"
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Jean Hutchings

April 21, 2025

5  out of  5
rating by Jean Hutchings
"I have had a policy with State Farm since I moved to Raleigh. Carmen and Matt are absolutely wonderful! Professional, nice and on top of everything. Any issue is resolved right away. I will always use this agency as long as I live in NC. Thanks again Matt for helping me with my policy today!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Taylor Weber

April 11, 2025

5  out of  5
rating by Taylor Weber
"Hannah is the best! This place is incredible!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Sean Riggin

April 11, 2025

5  out of  5
rating by Sean Riggin
"Hannah is absolutely wonderful! I have never liked dealing with insurance companies, but she makes it so easy and stress-free! I would highly recommend Hannah!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Kortney Simmons

April 11, 2025

5  out of  5
rating by Kortney Simmons
"Hannah is simply the best! She handled my insurance policy with care and attention to detail. She answered all my questions and put my mind at ease with her expertise."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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John Bolen

April 2, 2025

5  out of  5
rating by John Bolen
"Hannah and the whole team at Carmen Ritz State Farm are beyond excellent. I truly could not be happier with my experience with them. My rate looked a little high, and Hannah was able to look into the issue and correct the discrepancy quickly and thoroughly. I feel confident that I am getting the best rate and I feel very well taken care of. The team is attentive and kind. Really feels like a hometown agency that cares about their customers. Good people. I won't be changing anytime soon. Thank you!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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David Black

April 2, 2025

5  out of  5
rating by David Black
"It’s always smart to make sure your coverage is up to date! Great meeting with Hannah this morning. She had answers for all my questions and was well prepared and very knowledgeable. We have been with Carmen since she first started on Oberlin Rd."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Candice Collins

March 28, 2025

5  out of  5
rating by Candice Collins
"Lindsay is great. Been dealing with her for awhile now! Always gets me the best bundle deals!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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rhonda England

March 28, 2025

5  out of  5
rating by rhonda England
"Love my agent-Lindsay very friendly and very helpful"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Ryder Bilter

March 28, 2025

5  out of  5
rating by Ryder Bilter
"Super fast and very friendly folks. Shannon was a huge help!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Dashawn Rush-Lunsford

March 20, 2025

5  out of  5
rating by Dashawn Rush-Lunsford
"Great customer service"
We responded:
"Thank you Dashawn! We appreciate your business "
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Jerome Livingston

March 14, 2025

5  out of  5
rating by Jerome Livingston
"GREAT office...GREAT team! Keep up the GREAT work."
We responded:
"Thanks for the kind words Jerome!! Glad we delivered great service. "
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Robin Harwell

March 14, 2025

5  out of  5
rating by Robin Harwell
"Best insurance place ever! Highly recommend."
We responded:
"Robin, we appreciate your business!"
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snoopy molina

March 4, 2025

5  out of  5
rating by snoopy molina
"Carmen did a great job helping me out today thru phone call she was very patient and very professional I suggest her to anybody who needs State Farm and helped me great lower prices for full coverage one of the best employees at State Farm 👍🏽🙂"
We responded:
"Thank you much for recommending us to all your friends and family! So happy to have you as a part of our SF family "
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Dillon Higdon

March 3, 2025

5  out of  5
rating by Dillon Higdon
"Great customer service and very helpful!"
We responded:
"Thank you Dillon! We appreciate the 5 star review "
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Mychal Lege

February 28, 2025

5  out of  5
rating by Mychal Lege
"Lindsay did an amazing job helping me setup my auto and renters insurance. She made the process smooth, explained everything well, and didn’t over complicate things. I would highly recommend reaching out to her for your insurance needs."
We responded:
"So glad we were able to help you witty your auto and renters insurance! Lindsay is pretty great! So are you for leaving us such a nice review "
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Big Six6

February 28, 2025

5  out of  5
rating by Big Six6
"Carmen was quick, great customer service and got me a great quote! See you again!"
We responded:
"Thank you so much for your business and for the great review!"
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James Harris

February 28, 2025

5  out of  5
rating by James Harris
"Lindsay was great to deal with. Answered all of my insurance questions and took great care of us!"
We responded:
"Thanks James! We are thrilled to help you with your insurance needs. "
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Krysta Wilson

February 27, 2025

5  out of  5
rating by Krysta Wilson
"Meredith showed excellent customer service and took her time to explain everything to me."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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carlos lucin

February 27, 2025

5  out of  5
rating by carlos lucin
"Linsey was a profesional personaje helping me to getting my car insurance and my life insurance too thanks Linsey appreciate your time and help Carlos lucin"
We responded:
"Thank you for your 5-star review! My State Farm team and I are so happy to have helped you with your auto insurance! "