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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

LaToya Brown

March 9, 2023

5  out of  5 rating by LaToya Brown
"I’ve always had positive experience with this agent and her associates. Makes it easy and pleasant to do business with them."

Nakia Hunt

March 8, 2023

5  out of  5 rating by Nakia Hunt
"Outstanding customer service! Dan was awesome to work with.."

Ansor Lopez

March 4, 2023

5  out of  5 rating by Ansor Lopez
"Awesome customer service!!! They really care about their customers, providing outstanding personalized service."

Melissa Porter

March 3, 2023

5  out of  5 rating by Melissa Porter
"Just had a great experience with Dan. He took lots of time, explained everything in easy to understand language, and made the effort to build a rapport with me. He also did a lot to bring down the cost of my homeowner and car insurance, so that was a big plus. Glad I'm switching my coverage."

Krystle Grygo

February 24, 2023

5  out of  5 rating by Krystle Grygo
"This was one of the easiest insurance experiences I've ever had, the team at this location is so friendly and understanding. I cannot recommend them enough, they're not only saving me money each month, but they saved me so much time and stress. I'd just like to shout out Armani for truly adding such a personal touch to the whole process."


February 23, 2023

5  out of  5 rating by Joy
"Marvelous customer service! I really appreciate the care that Dan has given To me and my policy. He is on point, knowledgeable, And was able to save me a ton of money. And I mean a ton!!"

Kelby nsz

February 23, 2023

5  out of  5 rating by Kelby nsz
"If it wasn’t for Carmen Ritz State Farm agency in Durham, I wouldn’t be able to save money for my monthly premiums. They worked hard to get the best rates and coverage that I wanted and that wouldn’t break my pocket book. They are the best! Very caring people and will work hard for you. If I could I would give them 10 stars. They deserve it. So I truly recommend them for any insurance needs."

tiffinie keith

February 23, 2023

5  out of  5 rating by tiffinie keith
"I’m more than excited to have insurance with State Farm. Dan was a great representative who made sure I understood everything I needed to know about starting my car insurance. I will gladly recommend all my family and friends to join State Farm if they need any type of insurance assistance. . Thank you Dan for your assistance."

Chelsea Sanchez

February 17, 2023

5  out of  5 rating by Chelsea Sanchez
"Dan is the best person to talk to when it comes to insurance! He helped me the whole way and explain everything so clearly I definitely recommend him to everyone!"

Sapna Varkey

February 15, 2023

5  out of  5 rating by Sapna Varkey
"Matthew was very helpful navigating the process of adding items to my policy."

Katy Lee

February 10, 2023

5  out of  5 rating by Katy Lee
"Dan was great to work with. Very helpful, polite and informative as I made the switch to State Farm for full coverage vehicle insurance."

William Evans

February 8, 2023

5  out of  5 rating by William Evans
"The staff members at this agency are always so friendly, knowledgeable, and very quick to return calls and/or find the information you need. Their customer service is superb."

Kara Foley

February 2, 2023

5  out of  5 rating by Kara Foley
"I am very thankful for Dan and Carmen at State Farm! Dan was especially helpful and patient with me as I navigated through purchasing car insurance for the first time. I am confident that they have my best interests in mind and I am happy to have them on my team."

roger desenglau

January 28, 2023

5  out of  5 rating by roger desenglau
"I have been with this State Farm office for years and they have always been accessable and helpful."

Lars Ostmann

January 26, 2023

5  out of  5 rating by Lars Ostmann
"Matt Parrish was incredibly helpful with assisting me."

Andy Hamill

January 20, 2023

5  out of  5 rating by Andy Hamill
"Worked with Dan this morning to do a State to State transfer from Texas to North Carolina. Not only did he save me money, he listened, he took time to engage with a potential customer, and he stayed engaged through the entire 40 minute process. Excellent work."

Ronnie Parrish

January 16, 2023

5  out of  5 rating by Ronnie Parrish
"Everyone was great!!!"

Steven Sober

January 10, 2023

5  out of  5 rating by Steven Sober
"Requested an auto quote from Carmen's office as I was sick and tired of Allstate overcharging me. Carmen and her staff were incredibly helpful with selecting the appropriate coverage and getting me set up with a new policy for both auto and home. I highly recommend!"

Ben Trachtman

January 9, 2023

5  out of  5 rating by Ben Trachtman
"Carmen and her team have been nothing short of great to work with! They take the time to throughly communicate and explain in detail answers to any questions asked of them. As someone who has bounced between a few different insurance agencies, they'e been the best to work with. I'd certainly recommend working with this team at State Farm!"

Dwayne Jackson

January 5, 2023

5  out of  5 rating by Dwayne Jackson
"The service you guys provide today was great all the way around.. happy to be apart of the State Farm family"


December 22, 2022

5  out of  5 rating by LMichelle516
"The representatives at this office have been very kind, efficient and accommodating. You can always count on them to thoroughly assist you in a timely manner."

Lorretta Westbrook

December 10, 2022

5  out of  5 rating by Lorretta Westbrook
"The team at State Farm are amazing, great service and lightning speed on responses, Shout out to Matthew Parish for the continued support and service 💯"

Daniel Englebretson

December 8, 2022

5  out of  5 rating by Daniel Englebretson
"I’ve been working with this office for many years and have always had an excellent experience. A+ for anyone who just wants a solid policy with good advice and no headaches."

Rajan Mehtani

November 18, 2022

5  out of  5 rating by Rajan Mehtani
"What differentiates one agency from another is service. In the short period of time I have been with this agency, I am amazed with the outstanding service I have received by few individuals. One in particular I would like to mention is Matthew Parrish. Having mentioned Matthew, the other individuals I have dealt with have also been amazing."

Judy Shallcross

November 15, 2022

5  out of  5 rating by Judy Shallcross
"My State Farm Insurance Agent reaches out to me at least annually to review my policies and give clarity to my coverage. Suggestions of changes or explanation of coverage needs to match regulations or changes in guidelines helps me to be insured for my needs and not under or over insured. I really appreciate having the customer service from State Farm."