State Farm® Insurance Agent Carmen Ritz
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Karen Turner
May 8, 2026
"Lindsay Norton was great to deal with, everyone should go to state farm and ask for her!!!"
"Thank you, Karen, for your feedback! We're glad to hear that Lindsay provided you with such a positive experience. Your recommendation means a lot to us."
Bree Williams
May 8, 2026
"I spoke with Lindsay Norton, she was amazing and great to deal with! Everyone should go to State farm!!!!"
"Bree, thank you for sharing your experience! We’re so glad Lindsay was able to make such a positive impression. We truly appreciate your recommendation and are grateful you took the time to let us know how we did!"
ryley murray
May 8, 2026
"I spoke with lindsay norton, she was very Pleasant to deal with. I think state farm is a place to go!!"
"Thank you, Ryley, for your feedback! We're glad to hear that Lindsay made your experience a positive one. We appreciate your support and look forward to assisting you in the future."
rhonda England
May 8, 2026
"I have had Lindsay Norton for sometime now-and she is so pleasant to deal with. Always helpful I will stay with her and State Farm"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Paige Ferguson
May 1, 2026
"Brittany was patient in listening to my situation and quick to get back to me with the properly researched information. The prices were much better than I had anticipated."
"Thank you, Paige, for sharing your experience with Brittany. It's great to hear that she was able to assist you efficiently and provide competitive pricing. We appreciate your feedback and support."
Aaron Frierson
May 1, 2026
"Brittany has been incredibly helpful in the process of buying a new home as well as renting out my other. Who knew they could make insurance so simple and great pricing!"
"Thank you, Aaron, for sharing your experience! It's great to hear that Brittany was able to assist you with both buying a new home and renting out your other property. We're glad to make insurance simple and offer great pricing. "
Cathy Nicholson
April 30, 2026
"I tried calling her and her phone is always busy. I’ve also emailed her twice and she won’t return my voicemail or reply to my email messages. It’s such bad customer service that I began shopping around for a different company. In the end I decided to reach out to a different agent."
"Cathy, As we discussed via email, I hate that you had the wrong email address and phone number for me. If I received any of your messages, I would have most certainly gotten back to you. "
daniel staten
April 24, 2026
"Thank you Brittany!!! I appreciate your patience, understanding, and knowledge. Definitely answered all my questions and help provide the Insurance i needed. Great person Great attitude Great Insurance!! 10+yrs"
"Thank you, Daniel, for your kind words about Brittany! It's great to hear that her patience, understanding, and knowledge made a positive impact on your experience. We're glad to have been able to assist you with your insurance needs."
Emily Barrett
April 10, 2026
"What a great team! Meredith Santiago, Rayna, and Matt are a great in-office team! They helped us get things straightened out after a divorce. Going from one household to two isn’t easy - but they helped get our insurance straight, and I, for one, greatly appreciate their helpfulness, great attitudes, and graciousness!"
"Thank you, Emily, for your kind words about our team! Meredith, Rayna, and Matt are dedicated to making transitions like yours as smooth as possible. We're glad to hear they could assist you during this time."
John
April 10, 2026
"Stop super friendly"
"Thank you, John, for the 5-star rating! We're glad to hear you found our team super friendly. Your feedback means a lot to us."
Maria Mendez
March 25, 2026
"Muy buen servicio al cliente"
"Gracias, Maria Mendez, por tus comentarios sobre nuestro servicio al cliente. Nos alegra saber que tu experiencia fue positiva. Estamos aquí para ayudarte con cualquier cosa que necesites. "
Robert Wilczynski
March 23, 2026
"Outstanding service! Quick, efficient, knowledgeable, and very friendly overall service. Much appreciated!!"
"Thank you, Robert, for your kind words! We're glad to hear that you found our service quick, efficient, and friendly. Your appreciation means a lot to us."
Francis Sunico
March 13, 2026
"I spoke with Meredith, super patient and kind! Great experience! Helped me set up with StateFarm, thank you!"
"Thank you, Francis, for sharing your experience! We're glad Meredith could assist you with setting up your State Farm policy. If you have any more questions or need further assistance, feel free to reach out."
G.P. Bennett
March 13, 2026
"Rayna had all the intel to combine my two polices. Plus, her ability to quickly complete this task was outstanding."
"Thank you, G.P. Bennett, for your feedback. We're glad to hear that Rayna efficiently combined your policies and provided outstanding service. Your support means a lot to us. "
Tonya Tomlinson
March 3, 2026
"Rayna has been amazing! I recommend anyone that is looking for an insurance agent to reach out to her!"
"Thank you, Tonya, for your kind words about Rayna! We're glad to hear she has been amazing in assisting you. Your recommendation means a lot to us. "
David Kilgos
February 20, 2026
"Just wanted to reach out to say that I have been nothing but impressed with this office and ALL of the People I've spoken with have been Extremely Helpful and Friendly. Matt helped me this morning and I must say, He Knows Customer Service! I Appreciate You guys and really have been super impressed...... I would Certainly Recommend this Office. Thank You."
"Thank you, David, for your kind words and for taking the time to share your experience. We're glad to hear that Matt and the team have been helpful and friendly. Your recommendation means a lot to us. "
Sherico Greene
February 13, 2026
"My representative listened attentively to my needs and promptly executed them. She was the most efficient and helpful representative I’ve encountered with State Farm so far."
"Thank you, Sherico, for sharing your experience with us. It's great to hear that our representative was attentive and efficient in addressing your needs. We appreciate your feedback and look forward to continuing to serve you."
Henry Ponce
February 6, 2026
"Excelente servicio 10 de 10. 100% recomendada una excelente comunicación y explica cada detalle gracias por su servicio"
"Gracias, Henry, por tus amables palabras y por valorar nuestro servicio con un 10 de 10. Nos alegra saber que la comunicación y la explicación de los detalles fueron de tu agrado. Estamos aquí para ayudarte siempre que lo necesites. "
Caitlyn Padgett
January 23, 2026
"Hannah has been amazing and so helpful. I am so happy to have her expertise."
"Thank you, Caitlyn, for your feedback! We're glad to hear that Hannah has been so helpful and that you're happy with her expertise. Your support means a lot to us. "
Phoebe Granderson
January 17, 2026
"I’ve been with Carmen Ritz State Farm for over 10 years now, and they’ve always been reliable. We recently had to file a claim for water damage, and Hannah was instrumental in the process. She handled everything professionally and ensured our claim got to the adjuster promptly. She has made a stressful situation so much easier to handle. Highly recommend this team!"
"Thank you for your continued trust over the years. We're glad to hear that Hannah was able to assist you efficiently with your water damage claim. Your recommendation means a lot to us. "
Mariah Ambriz
January 16, 2026
"Best affordable services! Their team is always very helpful and available when needed.Thank you for all that you do! 😊"
"Thank you, Mariah, for your kind words! We're glad to hear that our team has been helpful and available for you. Your support means a lot to us. "
Ally Miller
January 9, 2026
"I reached out to transfer my policy to NC. I spoke with Rayna, who was extremely helpful and patient with me. I had several questions and I was unsure about policy questions. Rayna pleasantly explained each option and she was so incredibly kind. It’s refreshing to speak with someone that is patient, kind and helpful. I’m so glad I chose Carmen Ritz Starr Farm as her staff is phenomenal."
"Thank you, Ally, for sharing your experience with us. We're glad to hear that Rayna was able to assist you with your policy transfer and answer all your questions. Your feedback about our team's patience and kindness means a lot to us. "
Brooke Petrecz
December 23, 2025
"Hannah was able to look over my coverage and provide me with professional advice and ensured that I selected a policy that was right for my lifestyle!"
allison
December 19, 2025
"Wonderful team!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Inyong Park
December 19, 2025
"It has been over four years since I started working with Carmen. I have my car, home, and umbrella insurance through her office. Her staff is amazing and highly professional. They are always responsive and incredibly helpful."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"